Terms & Conditions

Terms & Conditions.

Thank you for choosing to stay with us at Chyvounder, we hope you enjoy your stay. Please find below the terms and conditions applicable to our site.

Your agreement is with Hideaway Stays and its owners and references to 'we', 'us' and 'our' in these terms and conditions are to Hideaway Stays and its owners. References to 'you' in these terms and conditions are to you, as the person making this booking and, where applicable, to every member of your party.

Pitch fees are as advertised at the time of booking on our online booking system.

Your booking is not secure until your deposit has been received, and a confirmatory email sent.

Arrival is from 4:00pm onwards and we ask that you vacate Chyvounder before 10:00am on your day of departure. We will do our best, where possible, to accommodate earlier arrivals or later departures.

We welcome dogs. Please ensure you pick up after your dog and always keep it under close control.

Unless previously agreed, we do not allow the use of drones or other radio-controlled devices or the use of decorative outside lighting without prior agreement.

We reserve the right to refuse acceptance or to terminate the visit of any person whose conduct we consider is detrimental to us, our site or our other visitors.

We will not be held responsible for any loss or damage, however, caused, to your property or vehicles or any injury to you or your visitors.

Cancellation Policy

We advise that you take out insurance to ensure that, should you need to change or cancel your holiday, you can recover the associated costs from your insurance provider

.By making a booking and paying your deposit you signify your agreement with our refund policy. The cancellation charges are expressed as a percentage of the full price of each cancelled or changed holiday

More than 28 days – full refund

Less than 28 days, a refund may be issued minus one full night booking fee to cover administration and transactional costs.

On or after the intended arrival date, no refunds will be made. Similarly, no credit or refund is available for any unused services provided in the cost of your holiday e.g. if you choose to depart early.

Our description of our site is offered for informational purposes only. We shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via this site and shall not be responsible or liable for any error or omissions in that information.

We reserve the right to change these conditions from time to time as we see fit and your continued use of the site will signify your acceptance of any adjustment.